mobileme Contacts disappearing
July 29, 2008 · Filed Under Apple stuff
mobileme is certainly a massive PR disaster for the normally robust Apple.
UPDATE -it’s even made the BBC site today.
I’ve just suffered from the loss of all my contacts on my iPhone which is a slightly nervy experience! However, I have now solved this by following these instructions:
- Turn your iPhone or iPod touch off and then back on (if you did not already try this above).
- Turn syncing off for the affected data. From the home screen, tap Settings > Mail, Contacts, and Calendars, and then tap your MobileMe account. Move the slider for the data type that is causing you issues. Wait for confirmation that that data type has been disabled, then press Home. Confirm that the data has been deleted on your phone, and then turn syncing for that data type back on.
This is taken from this Apple support article and I can report that I did exactly this, and managed to get all the contacts to reappear. I would definitely also back up your address book and calenders, just to be sure.
Related posts:
Comments
Leave a Reply
